This site is an information and discovery platform only. We do not sell products, store inventory, or process payments. We cannot accept returns or issue refunds.
Who handles returns
After you buy through a purchasing agent or on a third-party marketplace, returns and refunds are governed by:
- Your purchasing agent's policy — including inspection windows, return shipping, restocking fees, and refund timelines
- The original seller's policy on 1688, Taobao, Weidian, or another platform
- Applicable consumer and trade laws in the jurisdictions involved
Contact the party that took your payment first. That is usually your agent.
Before you order
- Read your agent's return, exchange, and QC (quality check) policies
- Confirm sizing, variants, and MOQ with the seller listing
- Understand that cross-border returns can be costly or impractical for low-value items
Product information on this site
We display reference details to help you research. We do not guarantee that descriptions, images, or prices match the live listing at purchase time. Always verify on the source platform before paying.
Need help using the site?
For browsing, account, or listing issues—not purchase disputes—see the Help Center or Contact Us.